Engine DJ

Placing An Order 27

• What are the order processing, restrictions and shipping cutoff times?
• If I place my order today, how soon will I get it? Will it ship the same day?
• The product I would like to order is not available in the inMusic Store.
• What are the business hours for the inMusic Store order support department?
• How do I place a telephone order?

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Shipping 13

• How do I track my order?
• What shipping methods are offered?
• What does Free Ground Shipping mean?
• Do you offer free shipping to Alaska & Hawaii?
• How do you calculate the shipping rate?

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Returns 11

• What is your return policy?
• How do I return my order?
• What is your exchange policy?
• Is there a restocking fee on a return order?
• What is the email address to request a return, refund or price adjustment?

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Warranty & Support 6

• How do I register my new inMusic Brands product?
• How do I contact Technical Support?
• What are the hours for Technical Support in the U.S.?
• Do you offer an extended warranty program?
• What's the warranty duration for my unit and how do I get service for it?

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