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Knowledge base
Engine DJ Support
Engine DJ | Frequently Asked Questions
36
Engine DJ 2.4.0 Updates
Engine DJ 3.3 | Frequently Asked Questionss
Engine DJ Smartlists | Frequently Asked Questions
Engine DJ | Dropbox FAQs & How To
How many Active Loops can I set per track?
View all 36
Engine DJ | Tutorials
14
Engine DJ Profiles Walkthrough
Engine DJ | Setting Up Your Drive
Engine DJ | Deleting Tracks From Your Library & Drive
How to Import a rekordbox Collection into Engine DJ (Playlists, Hot Cues, Loops, Beat Grid)
How to Set up and Sync Engine Lighting with Philips Hue Smart Lights
View all 14
Engine DJ | Issues and Solutions
16
Engine OS | Wi-Fi Connection Fails with WPA3 Enabled Router
Engine DJ | Tidal Track Download Failed
Engine DJ | Fixing and Preventing Engine Library Corruption
Engine DJ | Unable to Connect to Personal Hot Spot from iPhone or iPad
Engine DJ | Access to Dropbox via Engine DJ Hardware
View all 16
Engine DJ | System Requirements and Compatibility
6
Engine DJ | macOS 15 Sequoia Compatibility
macOS 14 Sonoma Compatibility Notice
macOS 13 Ventura Compatibility Notice
Windows 11 Compatibility Notice
macOS Monterey Compatibility Notice
View all 6
Engine DJ | Updates and Releases
14
Engine DJ | 4.1 Release Notes
Engine DJ | 4.0 Release Notes
Denon DJ | How To Update Engine DJ OS
Numark | How to Update Engine DJ OS
Engine DJ | 3.4 Release Notes
View all 14
DJ System Optimization
PC/macOS Optimization
3
Audio output from my controller sounds doubled, or has an echo effect. What do I do?
How to Optimize macOS for Live Performance
Optimizing Your Computer For Audio Performance
SSD/HDD Optimization
1
Formatting a Hard Drive for DJ Performance
Serato DJ
1
Troubleshooting Common Issues with Serato Controllers
inMusic Store Support
Placing An Order
27
What are the order processing, restrictions and shipping cutoff times?
If I place my order today, how soon will I get it? Will it ship the same day?
The product I would like to order is not available in the inMusic Store.
What are the business hours for the inMusic Store order support department?
How do I place a telephone order?
View all 27
Shipping
13
How do I track my order?
What shipping methods are offered?
What does Free Ground Shipping mean?
Do you offer free shipping to Alaska & Hawaii?
How do you calculate the shipping rate?
View all 13
Returns
11
What is your return policy?
How do I return my order?
What is your exchange policy?
Is there a restocking fee on a return order?
What is the email address to request a return, refund or price adjustment?
View all 11
Warranty & Support
6
How do I register my new inMusic Brands product?
How do I contact Technical Support?
What are the hours for Technical Support in the U.S.?
Do you offer an extended warranty program?
What's the warranty duration for my unit and how do I get service for it?
View all 6
